EXAMPLE OF ADSL cancellation

4. For written notices please confirm if I have received your email with the exact cancellation date.

5. It is the customer's responsibility to follow up on cancellations.

Also:

2. A 1 calendar month written notice is required when terminating ADSL.

Please confirm:

option1: Suspend only the cap (this is preferred if you are away for only 1 or 2 months), but then you still pay for the ADSL line rental only.

option2: cancel cap and ADSL line rental.

Risk of option2: You might lose the ADSL port to somebody else in your area.

Disadvantage of Option2: ADSL requires reapplication and can take some time (max 21 working days if ID number and other details are correct)

Please confirm which cancellation option you would like and please confirm dates as below:

Please suspend data cap with immediate effect on the ______

Please cancel ADSL line rental as well ASAP on the ______

Please reapply ADSL line rental on the ______

(Reactivation of ADSL takes about 3 to 21 working business days.)

Please reactivate the data cap on the ______